Shipping & Returns

Order Processing & Shipping

At Nàr, we are committed to delivering a seamless shopping experience from the moment you place your order to the day it arrives at your door.

  • Orders are processed and shipped within 7 to 10 business days.
  • Once dispatched, you will receive a confirmation email with tracking details to monitor your shipment’s progress. 
  • While we strive to ensure timely deliveries, delays may occur due to factors beyond our control (e.g., customs processing, carrier delays, high demand).
  • For international orders (outside the USA), customs duties or import taxes may apply and are the customer’s responsibility.

Returns & Right of Withdrawal

We are sorry you want to return your Nàr item, nevertheless, we are here to help:

  • 14-day right of withdrawal: You may return any item within 14 days of receiving it.
  • Items must be unused, unwashed, and in their original packaging with all labels attached.
  • Return shipping costs are the customer's responsibility.
  • To initiate a return, email us at info@narsignature.com before sending the item back. Unauthorized returns cannot be processed.
  • Once we receive and inspect the returned item, a refund will be issued within 14 days to your original payment method.

Order Modifications & Cancellations

  • Orders cannot be modified or canceled once processed.
  • If you accidentally ordered the wrong product, contact us at info@narsignature.com, and we will do our best to assist.

Taxes & Customs

  • For international orders, customs duties and VAT may apply. These fees are determined by the destination country and are the customer’s responsibility.
  • Within the EU single market, no additional customs duties apply.

Lost, Stolen, or Damaged Packages

  • Nàr is not responsible for lost or stolen packages after dispatch.
  • If your package arrives damaged, please contact us within 48 hours of delivery, and we will assist you in filing a claim.

Customer Support

For any further inquiries regarding your order, shipping, or refunds, our support team is here to help. Contact us at info@narsignature.com, and we will ensure a smooth and hassle-free experience.